Biography Of Catherine Ceniza Choy s Empire Of Care

Catherine Ceniza Choy, author of the book Empire of Care, is currently an Asian American Studies professor and department chair of Ethnic Studies at the University of California, Berkeley. With a Ph.D in history from the University of California, Los Angeles, her research interest is on the impact of United States‟ global presence, particularly in Asian countries. In Empire of Care: Nursing and Migration in Filipino American History (2003), Choy question the reasons underlying the massive exports of professional nurses from developing countries like the Philippines to wealthier countries such as the United States. By combining interviewees‟ professional perspectives, and historic archival details from both sides of the ocean, her two-shores approach brings to light the complex relationship between the United States colonialism in the Philippines of the early twentieth century, current U.S. immigration legislation and the mass migration of Filipino nurses to the United Sta tes after 1965. Choy explains the unique link between the field of nursing and the twentieth century migrations of Filipinos to the America has deep roots originating back to the foundation work laid down as early as the United States‟ annexation of the Philippines. In contrast to other immigration studies, her study placed Filipino nurse migration as a transnational process, allowing Choy to emphasize alternate motivations in addition to just economic opportunities which contributed to the large and

Kite Runner Redemption Essay - 1174 Words

Khaled Hosseinis, The Kite Runner, is a flashback narrated by a 40 year old Afghan-American man named Amir, who is plagued by his childhood sins until he seeks redemption for his wrongdoing and figures out that redemption requires painful sacrifice. Amir is a kid who experinced someone so loyal to him be raped and Amir did nothing to stop the rapist. One sin led to another and before Amir knew it, he was destroying his life. After his father died, who was someone who he looked up to most, Amir started to go on the path to redeem himself and his guilt where is when he learns the true meaning of sacrifice. Hosseini uses Amir’s misguided notion of sacrifice and his long journey toward redemption in order to ultimately convey that true†¦show more content†¦He needs to understand his motive in doing those actions because his intention was not for him to feel regretful for the rest of his life, but he was not thinking about how this could be a long term effect on his life a nd others. In order to make up for his sins he has to sacrifice many things in the painful process towards redemption. Hosseini conveys the turning point when Amir gets on the right path to learning and understanding the true nature of sacrifice by attempting to redeem himself. Amir plants money and his new watch that he got for his birthday under Hassans bed to make it look like Hassan stole it. Baba brings Ali, Hassan and Amir together and Amir explains that â€Å"They’d both been crying; [He] could tell from their red, puffed-up eyes...they stood before Baba, hand in hand, and [he] wondered how and when [he’d] become capable of causing this kind of pain† (105). Hosseini uses this scene to demonstrate the true colors of Amir that he is a liar. This scene also highlights the loyalty that Hassan has towards Amir and his family and but it is not the same from Amir to Hassan. This illuminates Hassan’s loyalty most more than other scenes because as you can tell Baba and Ali were very surprised about what (they thought) Hassan had done because nothing like this has ever happen ed before. This explains one of the many sins that Amir has and reveals the lying andShow MoreRelatedThe Kite Runner Essays : Guilt And Redemption870 Words   |  4 Pagesisn’t always a rational thing. Everybody is guilty of the good things that they didn’t do. Maybe there’s something more that could have been done, there always is right? All that’s left then is the guilt acting as a reminder to do better next time. Redemption is something you have to fight for yourself in a personal way. Some people stray and lose sight of that, some reach it A theme that I feel is strongly laced between these pieces are guilt and shame. In Oedipus Rex, Oedipus and Jocasta were overwhelmedRead MoreThe Issues of Sin and Redemption in the Kite Runner Essay995 Words   |  4 PagesParker 05 October 2009 *The Issues* of Sin and Redemption in The Kite Runner Redemption is defined as the act, process, or instance of redeeming--:to free from what distresses or harms: as 1) to help overcome something detrimental; 2)to release from blame or debt; 3) to free from the consequences of sin, or 4) to change for the better. It cannot be accomplished in a single day. Redemption is a process that can take days, weeks, and months—sometimes even years to achieve. As the definitionRead MoreA Trip to Redemption in Khaled Hosseinis The Kite Runner Essay703 Words   |  3 PagesAuthor: Khaled Hosseini published The Kite Runner in 2003. By 2005 it became the number one New York Times Bestseller. Although this book was his first novel, people still couldn’t get enough of his story about the troubled friendship between two boys. Sylvester Stallone, an American actor, once said, â€Å"Most action is based on redemption and revenge, and thats a formula. Moby Dick was formula. It is how you get to the conclusion that makes it interesting†. From time to time mistakes are made everyRead MoreSymbolism Of Kite Running By Khaled Hosseini1243 Words   |  5 PagesKali Denney Mr. Snyder AP Literature and Composition 11 December 2015 Symbolism of Kite Running In this essay the book being discussed is, Kite Runner by Khaled Hosseini. Khaled Hosseini’s biography will be discussed as well as the historical influences upon him that affect the novel as a whole. The essay will contain a critical analysis as well as an analysis of the critical response to the work by others. In the novel and now a grown man, the main character Amir recalls events in his childhoodRead MoreSimilarities Between Oedipus Rex And The Kite Runner941 Words   |  4 Pagesday novels have more in common than anyone realizes. For example, there are many similarities between Sophocles’ play Oedipus Rex and Khaled Hosseini’s The Kite Runner. These similarities show how writing and entertainment have not completely changed despite how long it has been. One of the most important similarities is the theme. This essay will explore these two works by looking into the similar themes, how the themes are treated, and the importance of similar themes. Themes are one of the mostRead MoreSummary Of The Kite Runner 1196 Words   |  5 PagesNick St. Sauveur World Literature II 20 November 2015 Mrs. Hogan Kite Runner Essay Amir: Lost In Fear Over the duration of history, it has been shown that guilt not brought to light can do little in the name of personal redemption. Moreover, this is clearly connected with and related to Khaled Hosseini s fantastic novel The Kite Runner, one of which describes as well as shows the thoughts and actions of teens through the story s main character, Amir, and his many adventures as anRead MoreShort Story : The Kite Runner 1246 Words   |  5 Pages 20 November 2015 Mrs. Hogan Kite Runner Essay Amir: Lost In Fear Over the duration of history, it has been shown that guilt not brought to light can do little in the name of personal redemption. 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The Kite Runner follows Amir, the main character, finding redemption from a series of traumatic childhood events. Throughout the novel, the author uses many powerful symbols to represent the complexity of love that many experience in relationships. The use of the kite, the pomegranate tree, the slingshot, and the cleft lip all tie together to underscore a universal theme of love. To begin, the most explicit symbol present in the book is the kite. The kite representsRead MoreThe Kite Runner3049 Words   |  13 PagesThe Kite Runner teaches friendship, atonement Review Royal Hamel Hassan!† I called. â€Å"Come back with it!† He was already turning the street corner, his rubber boots kicking up snow. He stopped, turned. He cupped his hands around his mouth. â€Å"For you, a thousand times over!† he said. So opens the pivotal event in The Kite Runner, a novel by Khaled Hosseini. The movie version, which is now in theatres, was nominated for a Golden Globe as best foreign-language film of 2007. Amir and Hassan, inseparable

Consumer rights Essay Example For Students

Consumer rights Essay Caveat Emptor#61553; Let the buyer beware#61553; Consumer should be responsible about what he wants to buy, prices and quality#61553; Upto the consumer to chose wiselyConsumer Protection#61553; Sometimes impossible to know whether the product is will work properly or not#61553; At point of sale consumer are protected by law concerning some aspects of their purchases despite principal of caveat emptorConsumer Rights#61553; United Nations Guidelines on Consumer Rights- 8 basic consumer rights that as consumers we are entitled to#61553; Rights are#61553; SAFETY products/services should not hidden safety hazards in natural use Fair Trading Act NSW has safety standards for particular types of products Unsafe products can be banned ( product faulty and can not be sold again) or recalled (all stock taken back repaired and then put on the shelves)#61553; INFORMATION information provided to customers must be accurate consumer must be able to make an informed choice labeling/advertising must not be misleading Information required by law: Prices Capability of the product Content and weight of packages Care and size labeling on clothing Country of origin of product Safety instructions of use of the use of dangerous products Fiber content of soft goods like soft toys Date stamping Additive labeling of foods and drinks i.e. colouring#61553; CHOICE chose from a section of products but or refuse to buy goods o services to chose the seller they want to but from to be free from unreasonable pressure to buy#61553; RIGHT TO BE HEARD if small shop is difficult to be heard because no superiors if large company you can: talk to manger make bad publicity if concerning the law talk to Department of Fair Trading If government co operation then talk to OMBUD (representative from the government) Australian Consumers Association group of consumers#61553; SATISFACTION OF BASIC NEEDS access to basic essential goods and services adequate food clothing shelter health care education and sanit ation#61553; TO REDRESS Receive a fair settlement of just claims including compensation for misrepresentation, shoddy goods or unsatisfactory services Can ask for refund, replacement, repair Faulty goods Goods that are not fit for the purpose Foods that are different to the example or description given Services not carried out with due care or skill#61553; CONSUMER EDUCATION inform themselves on specifications, requirements, capabilities of product or service part of consumers responsibility understand any terms condition contracts legal documents they sign Before consumer buys should Think Is product necessary (avoid impulse buying) Can you afford it Compare Prices shop around Read labels content quality Check for hidden costs Read consumer information magazines Credit card charges and facilities When buying Inspect goods carefully in store if possible Ask question Check warranty Read fine print before signing If paid keep receipt;#61553; TO A HEALTHY ENVIRONMENT live and work in healthy environment non-threatening to the wellbeing of present and future generationsExercising Consumer Rights;#61553; Passive Consumer Let others sellers and other consumer to decide what they get and the standards of service they will get ;#61553; Assertive Consumer know their rights confident they are entitled to them not afraid to ask for their rights realize people who are prejudice to them are wrong;#61553; Aggressive Consumer try to force their wishes onto sellers and other customers without considering the other peoples rightsSeller Activities that reduce consumers power;#61553; Advertising aims to convince consumers to buy certain goods by stressing aspects which are important to individuals buy new models of goods which have already been targeted at certain groups of people e.g. age groups;#61553; Excessive Packaging harder to examine them harder to find exact quantity wanted adds unnecessary cost to item makes it eye catching improves presentation;#61553; Planned obsolescence made so they become quickly out of date no spare parts made so have to buy a new one need to be replaced in a short time;#61553; Technical Jargon try s to confuse you makes you but things with more things than you want or need take informed friend/ get as well informed as possibleIllegal and Unfair Practices;#61553; Pyramid Sales does not sell products but instead keeps on recruiting new sales people who have to pay to get recruited;#61553; Referral selling customer has to provide names of other potential customers to company so that they can receive a discount on their own purchases;#61553; Unordered goods company sends unordered good to your home and demands payment can notify trader and after 1 month becomes your property dont notify trader and after 3 moths becomes your property#61553; No refund notices No refunds or exchanges notice misleading If product is faulty at time of purchase then customer can repair, replace or refund#61553; Uncollected goods when goods are not collected, seller must wait for 6 months from when the purchase was ready so that they can sell it#61553; False and misleading Advertising Advertising regulated by Department of Fair Trading in NSW and the ACCC (Australian Completion and consumer commission) Advertising must be correct#61553; Baited and switched advertising Attractive price advertised so that consumer comes to shop and then find out that the product is unavailable and is tried to be made to buy something more expensive. .u1749a378a99c204713a5bb06b869bc1d , .u1749a378a99c204713a5bb06b869bc1d .postImageUrl , .u1749a378a99c204713a5bb06b869bc1d .centered-text-area { min-height: 80px; position: relative; } .u1749a378a99c204713a5bb06b869bc1d , .u1749a378a99c204713a5bb06b869bc1d:hover , .u1749a378a99c204713a5bb06b869bc1d:visited , .u1749a378a99c204713a5bb06b869bc1d:active { border:0!important; } .u1749a378a99c204713a5bb06b869bc1d .clearfix:after { content: ""; display: table; clear: both; } .u1749a378a99c204713a5bb06b869bc1d { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u1749a378a99c204713a5bb06b869bc1d:active , .u1749a378a99c204713a5bb06b869bc1d:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u1749a378a99c204713a5bb06b869bc1d .centered-text-area { width: 100%; position: relative ; } .u1749a378a99c204713a5bb06b869bc1d .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u1749a378a99c204713a5bb06b869bc1d .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u1749a378a99c204713a5bb06b869bc1d .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u1749a378a99c204713a5bb06b869bc1d:hover .ctaButton { background-color: #34495E!important; } .u1749a378a99c204713a5bb06b869bc1d .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u1749a378a99c204713a5bb06b869bc1d .u1749a378a99c204713a5bb06b869bc1d-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u1749a378a99c204713a5bb06b869bc1d:after { content: ""; display: block; clear: both; } READ: Bioethics Essay What Dissatisfied Customer can do1. Decide exactly what dissatisfied with and what you want done about it2. Go back to point of sale as quickly as possible. Take any paperwork which will help prove case dare of purchase, advertising, docket, price, name of salesperson. Date problem arose, any promises made by sales person. Try to speak to someone who sold item or someone in higher authority and tell them what you want done. 3. If you cannot negotiate put complaint in writing and write to someone in higher authority in the store4. If you still do not get the results you want talk to the following people:#61553; FEDERAL BUREAU OF CONSUMER AFFAIRS Federal government powers to regulate the activities of companies government tried to protect consumers against unfair practices through the Trade Practices Act 1974 Carries out duties through federal bureau of consumer affairs Secured money from government funding for financial counseling and consumer education programs aiming these programs that are especially vulnerable to deceptive practices#61553; THE DEPARTMENT OF FAIR TRADING acts on behalf of consumers and businesses -promote fair trading and protect consumer rights helps consumers with problems with traders last resort is to send you to tribunal cheap and quick publishes pamphlets and gives advice on product safety and standards, weights and measures, rental bonds, building disputes, motor dealer war ranties and repairs, credit protection#61553; THE AUSTRALIAN CONSUMERS ASSOCIATION (ACA) private organisation that buys and tests many brands of many products publishes findings in Choice magazine sent to members and is available at most libraries helpful when choosing between many brands of goods#61553; STANDARDS AUSTRALIA formerly known as Australian Standards Association sets national benchmarks which Australian industries must reach to be able to carry out the Australian standards mark based on safety acceptable quality levels parts that are interchangeable reduction in unnecessary or uneconomical variety Standardsmark proves that goods have met certain specified quality Standards only wet when an authoritative source asks for it Helps Australian firms intending to export their goods Gives information of standards required for goods and services in countries they are interested in#61553; THE MEDIA Newspapers columns giving advice to consumers on new products available and ways to get refunds or replacements on faulty products Radio stations consumer advice programs Television demonstrate new products Bad publicity causes firm to fix problem#61553; INDUSTRY OMBUDSMAN new type of dispute settlement scheme between consumers and businesses help settle problems ion industries help can be in insurance, finance and telecommunicationTribunals#61553; Independent bodies set up by government departments to settle disputes quickly and cheaply#61553; Consumer claims tribunal helps consumer and trader reach settlement that is acceptable to both if they can not reach an agreement then a referee (person from the tribunal who listens to both sides and makes a decision that seems fair to them both) Referees orders are final and must be obeyed Consumer Claims tribunal can not make claims for more than $25000. 3 main benefits are relatively inexpensive quick informalGreen Consumer#61553; Green Consumer (describes us and our actions)#61553; Protects environment by recyc le waste reduce consumption reuse products#61553; Main issues Transport Household Energy use Food and Clothing Recycling Products Water use

Retail segment and communications management Essay Example

Retail segment and communications management Essay Introduction A major share of the contribution to the economy comes in from the retail segment. The entry of numerous domestic and global players in the industry makes it extremely challenging and customer oriented. The World Wide Web has paved the way to virtual stores, facilitating the easy comparison of selling prices and product specification. Cyber trade has seen plenty of aristocratic achievements due to advancement in technology. 1. Decision Making The aim is to establish a retail fashion and accessory store to target the student community in particular. The enormous costs hooked up to the inception of a physical store have lead to resolve that a virtual store is a better option. Firstly, a business plan is crucial to any new establishment. Then to be able to concentrate on business development ensure that there is sufficient monetary preparation to feed no less than the initial ten months. Launching a registered website is vital to going virtual. We will write a custom essay sample on Retail segment and communications management specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Retail segment and communications management specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Retail segment and communications management specifically for you FOR ONLY $16.38 $13.9/page Hire Writer This will require a domain name, web host and an IP address. A shopping cart script and a payment gateway must be subsequently constituted. The victory of any cyber trade is highly influenced by the marketing tools chosen. The promotion techniques adopted will depend upon both internal and external market information. Decisions that influence the long term performance of any concern are Strategic in nature. They relate directly to its aims and objectives. The choice of a virtual store rather than a physical one is a strategic decision. Tactical decisions foster the strategic decision of the business. Strategies are generally in standing for a long period of time while tactics tend to be more volatile. Three generic strategies that pull off competitive advantage 1 . Cost leadership, be the cheapest, 2. Differentiation, eave a better product, 3. Focus, set your sights on convenience niche, as stated by Michael Porter. Elementary to the daily working of the business are the operational decisions taken. Decisions like how to service a client or when to re-order stock are operational in nature. Several options need to be contemplated before procuring the required workforce. Freelancers could be seen as an alternative as it does not involve any full time salary and benefits. The state agency caters to initial fund requirements along with financial assistances and advises. Therefore fresh entrepreneurs can ply for startup loans and avail their mentoring services as well. 2. Information and Decision Making Information conducive to business can be assembled through multifarious means. Like case analysis, focus group discussions, observations, reviews and surveys to name a few. These can be broadly divided into internal and external sources. Census figures, Judgments on court cases, national opinion polls, trade Journals, professional publications and the Internet are a few external sources, while production and sales statistics, company reports, sales invoices and accounting records are a few internal ascertaining the current and future plan of action. 3. Improvements in Selection and Analysis of Information Fundamental decision making was based on various internal and external sources of information. In order to make decisions regarding market segmentation, soot analysis, customer analysis, competitor analysis, risk analysis, product research, advertising, test Marketing and the like it is necessary to use Market research reports as they give an extremely comprehensive summary and analysis of the market. The support and back up catered by the government must be sought after at all initial stages of a new business. Ensure to frequent workshops, seminars and symposiums on new ventures to comprehend and stay up to date in business management. 4. List of Stake holders Stakeholder of a company means, an individual, group or organization that has interest or concern in that company. Stakeholders can affect or be affected by the actions of the business as a whole. Primary Stakeholders generally internal, take on economic transactions with the business. Stockholders, customers, suppliers, creditors, and employees for instance. Secondary Stakeholders although do not take on direct economic trade with the business can influence or be affected by its recordings. General public, communities, activist groups, business support groups, and the media for example. The company and its stakeholders have to stay in perpetual correlation to attain overall objectives. In retail trade product related decision making has to be made in accordance with customers to get a better understanding of their needs and wants. Likewise there will be many circumstances where decisions are taken with stakeholder participation. In case of any difference of opinion a cordial consensus has to be arrived at. 5. Methods to Develop Contacts with Stakeholders To elicit better understanding of company objectives and stakeholder desires it is essential to have a well designed two way communication system in place. It finally results in a healthy multidimensional flow of information with a high degree of transparency. Involving examples. 7. Strategy for Future Improvements Concentrate on developing favorable operational association. Prioritize on accepting the discrepancies instead of discarding them. Construct and encourage mutual performance Pay attention on administering internal stakeholder liaison. Review the communication system in practice at least quarterly. Conclusion Establishing a retail concern can be very demanding and complicating. The realms of decision making for the proprietor and founders stretch in all directions. These decisions will be based on the information gathered through the several internal and external sources. The company and its stakeholders have to constantly stay correlated in all important issues pertaining to the company. To establish and maintain any business successfully there has to be clarity in monetary and market apprehension and awareness. An effective blueprint and continuous effective administration will help keep away from risks and pave the way to success. PART II Communication is a fundamental, universal process. It is essentially the exchange and share of information, knowledge and ideas among people. Communication plays a vital role in the business organization. It is the life wire of the organization. It is the important essence for the drive to success. Communication done within the organization is internal communication while any form of contact with anyone outside the organization is external communication. External communication if more emphasized than internal communication. Subtle formal communication systems are applied. The vertical communication system, both top down and vice versa, are extremely inadequate. In a business the major setback is in maintaining proficient communication process. This generally results in poor communication. Blunders occur because orders are misunderstood. The fundamental trouble in communication is often because what is actually understood may is different from what was intended. This results in incomplete communication. 1 . Communication Process The organizational communication network and the types of communication are given below in a self explanatory diagrammatic representation. In todays corporate scenario a multidimensional system of communication is indispensable. The need for communication is to put across information and the need for information is to enable timely decision making. The flow of information has to reach the indented receiver in the intended manner. Fundamental tips too healthy workplace communication: 1. Be straightforward and unambiguous. 2. Listen to words as well as body language. 3. Let the speaker know you care about what is being communicated. 4. Opt for a face-to-face conversation in case of complicated information. 5. Be Respectful use names, look in the eye and nod. 6. Choose the right medium depending on the content and receiver. . Tailor the message according to the receiver boss, co-worker, customer or supplier require different styles. 8. Use testing when further explanation or repeated follow up is not required. E. G. , What time is the budget meeting? 9. Regardless of the discussion, try to keep it positive. Even an earsplitting feedback can and ought to be delivered in a positive, supportive, team-centric man ner. 10. Be navigable to improvements. Efficient communication is crucial to a companys development. Improving communication also includes integration of technology. This brings along the necessity for requisite training. Several businesses have realized efficiency and productivity through communication technology. It has affected is improved accessibility, flexibility and collaboration, which are vital components of communication. Technology will transform communication in many more ways. 3. Information and Knowledge In an organizations scope information refers to data, conceptual commitments and interpretations, while knowledge is the process of exercising the information to facilitate timely decision making. Hence it must be managed effectively. Knowledge has to be captured and acquired in order to be managed. Knowledge can be aggregated as structured, unstructured and critical. Bifurcation can also be tactic, explicit and implicit knowledge. Knowledge Management is a multi-disciplined approach towards accomplishing overall objectives through the optimum usage of knowledge. It involves capturing, preserving, transferring, disseminating and utilizing knowledge. Advances in information technology have made it easier to manage tools that can be used. Using information technology for knowledge management will require systematic knowledge management architecture. This should provide the organization with a framework that can use the central database to store customer tat and effectively utilize information and knowledge. This is a highly cognitive process. The organization in study, we come to understand from the case, does not encompass a modus operandi for storing and retrieving knowledge and information. The knowledge of the supervisor is not stored for the volunteers hence cannot be resourceful to the writer. It is evident from the case study that the organization doses not practice knowledge management strategies. A fresh and innovative strategy has to be inserted to exploit the available information resources. This will result in 40% raise in profitability. There will be enhanced data acquisition and data storage while complications in information recovery will become redundant. Technology will provide a contemporary management approach through an instant and rapid access to information. An idyllic strategy will merge multiple corporate databases into bigger, integrated, multidimensional knowledge bases that are constructed to sustain cutthroat intelligence. These centralized knowledge repositories force the optimization of information gathering, organizing, and retrieval. This strategy will comprise Knowledge enriching features with the aim to carry out flawless interoperability and information stream. This implementation will directly correlate with the bottom-line. Crisis management is yet another imperative function to be carried out by the organization in study. These organizations face issues that are not recurring in nature. This means the information handled belongs to a highly volatile breed. This calls for more speedy availability of dynamic information and strategic knowledge management. Implementing a healthy information and knowledge management: Step 1 identify the existing setbacks to implement a thriving system it should be aligned with overall objectives and current issues. Step 2 prepare for change this is not bare application of technology but also involves cultural change and requires backing from the corporate management. Step 3 create the team a befitting team with an efficient team head and cross departmental proficiency is necessary for the success of the new system. Step 4 perform the audit and analysis the information and knowledge audit will reflect what data is there? , what is needed? , what is missing? , how to acquire it? , and how to organize it?. Step 5- define the key features features in the new system have to be clearly stated. Features differ between organizations. However insurability, customizable and security are commonly preferred features. Step 6 build the blocks one by one use a phased approach that balances the existing system and implements the new features in an acceptable manner. Each phase should lay the foundation for the next phase in a subtle way. Step 7 link it to people its a known fact that even the foremost user-friendly systems can fail if they are not properly linked to the concerned people. Implementing an inclusive information and knowledge management system can be a taxing task; nevertheless, the outcome will be extraordinary. 4. Improving Access to Information and Knowledge The major objectives to improve access to information and knowledge in the organization are to: Ensure balanced access to information and knowledge. Endow employees with appropriate information and knowledge. Guarantee handy, comprehensible data. Foster knowledge and information proficiency of an individual. Elicit optimum system usage. Among suggested methods to achieve improved access are firstly, actuality an intranet into the system so as to facilitate the finest database practices and proficient directories. An intranet is an internal computer network of an organization that improves access to information and knowledge through streamlining its cascade. The subsequent method is sowing fresh cutting-edge knowledge and yielding it to precious harvest that is meaningful and capable of breakthrough performances leading to rapid and superior innovation. This dynamically managed and well mapped meta- knowledge is a significant aspect of the companys intellectual capital which directly correlates to its success. 5. Personal Plan for Effective Communication Personal and professional life progress to a very high degree is influenced by interpersonal skills. Effectively conveying and translating information, being able to interpret peoples emotions and being sensitive to them, calmly arriving at solutions to conflicts, avoiding gossip and being polite are all members of the interpersonal skill crew where listening is the captain. The volunteer supervisor needs to develop his interpersonal skills. The development program encompasses the following: Appreciate spot something positive about each co-worker let them hear it. Build dynamic listening demonstrate that the others point of view has been received in full. Be non verbal where you have to listen and communicate not Just words but also body language and moods. Bring people together Create an atmosphere that encourages everyone to work together. Resolve conflicts be an efficient mediator. See it from their side Empathic. Stay calm, poised and balanced. Dont complain else youll get a bad reputation. The volunteer supervisor ought to acquire the art of communication and allocation to create a healthy work environment. Conclusion The communication system of an organization is its backbone. The political activists organization in study needs to sharpen its internal communication system, as an analysis of the case gives an evident picture of the issues resulting from scanty communication practices. The voluminous nature of information handled by organizations calls for proficiency in its management. Information is not knowledge unless its value is dug out. This gives rise to an essential cognitive process called information and knowledge management the focus of which is to connect people, processes and technology to effectively use and manage the organizations intellectual capital at par with the physical assets of the company to achieve overall success.