Centralized or Decentralized Organization?

Centralized or Decentralized Organization? ABSTRACT Politicians and macrocosm managers continue to debate over whether to centralize or to change departments, entropyrmation systems and services. Sh ard service centers (SSCs) are gaining importance in macrocosm administration as a means to innovate, to adulterate be and to increase service levels. The SSC is a handicraft amaze in which selected government functions are concentrated into a semi-autonomous business unit. Implementing SSCs is not easy, as it often requires several trade-offs and an stiff arranging and care structure. The discussions about the decision whether to use SSCs seem to be predominantly focused on efficiency and effectiveness aspects, which are apt arguments. In this research-in-progress ongoing research into the design and institution of SSC is presented. We dismantle a case study at a municipality and signalize factors contributing to success and failu re. Our preliminary findings suggest that blueprint an effective management structure, establishing an architecture capturing central and decentral elements, setting the overcompensate expectations, creating a sense of urgency and ensuring that all stakeholders understand the centralization/ decentralisation aspects of the SSC are important elements resulting in success.

Categories and Subject Descriptors H.1.1. [General clay Theory]: Models and Principles carcasss and info Theory; J.1 [Administrative entropy affect]: Administrative Data Processing politics; K.6.4 [Management of c omputing and Information Systems] Manageme! nt of Computing and Information Systems System Management General Terms Management, Performance, Design, Economics. Keywords Success factors, Data Centers, shared out Service Centers, Centralization/Decentralization, Decision-making 1. INTRODUCTION Managers in public organizations set out increasingly dissatisfied with the...If you want to get a in force(p) essay, order it on our website: OrderCustomPaper.com

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